Privacy Policy

Swift Pickup and Logistics ("Swift", "we", "our") is committed to protecting the privacy of its visitors and users. This Privacy Policy provides an overview of the measures we have taken and our commitment to this policy. It describes how Swift collects, uses, stores, shares, and protects your information whenever you use our site, app, and other services.

Scope of Privacy Policy

This Privacy Policy applies to your use of our services, regardless of the device you use to access them (e.g., desktop, laptop, mobile phone, tablet). It does not apply to services not owned or controlled by Swift, including third-party websites and services.

Information We Collect

Personal Data:

• Full name, phone number, email address
• Location data (for rides/deliveries)
• Payment information and transaction logs

Usage Data:

• Device type, IP address, OS, and mobile activity
• Ride and delivery history
• Bill payment records
• Wallet transactions (deposits, withdrawals)

How We Use Your Data

• Process ride and delivery requests
• Facilitate wallet and bill payments
• Track location in real-time (for riders/deliveries)
• Communicate updates, promotions, or alerts
• Improve app functionality and detect fraud

Data Sharing

We only share data when necessary:

• With riders/drivers to complete services
• With payment and bill vendors
• With law enforcement when legally required

We never sell your personal data.

Wallet & Financial Data

All wallet deposits, payments, and withdrawals are processed securely through encrypted channels. We don’t store card or bank credentials on our servers.

Data Security

We apply SSL encryption, secure login, and role-based access control. However, no system is 100% safe. Users are responsible for keeping passwords secure.

User Rights

You can:

• Update or delete your data
• Withdraw consent to use services
• Request account closure at any time

Children’s Privacy

Our services are not intended for individuals under 15 years. If we discover such accounts, they will be removed.

Third-Party Services

We are not responsible for privacy policies of external services (e.g., DStv, Paystack, etc.). Review their policies before proceeding.

Policy Changes

We may modify this Privacy Policy periodically. Major changes will be notified in-app or via email.

Contact

Email: support@swiftpickup.ng

Phone: +234 567 9101 112